Processing timeThe time I need to prepare an order for shipping varies. For details, see individual items.Estimated shipping times North America: 5-8 business daysI'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.Customs and import taxes Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Returns & exchanges

We gladly accept returns, exchanges, and cancellations

Contact me within:7 days of deliveryShip items back within:14 days of deliveryRequest a cancellation within:7 days of purchase

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

• Custom or personalized orders
• Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please send email to contact@riorita-jewelry.com if you have any problems with your order.